Returns & Refunds

What is your return policy?

    If you would like to return something, just write to me at the following email address:
    Please don't forget to include the order number in your message. I would also be very happy about a reason for the return. Once I receive your return package, the refund will be made to the same payment method within 5 business days. Unfortunately, I cannot cover the costs for the return and these will be borne by the customer. The withdrawal period is 14 calendar days (Section 11 Paragraph 1 FAGG). Please note that personalized products are generally excluded from return.